Brothers Special Security Service's expertise:

Door Supervisor

Door supervisors are responsible for customers and staff's safety and security in venues such as pubs, bars, nightclubs, and other licensed premises or at public events. They spend most of their time at the premises' entrance, checking the suitability of people coming in.

• Creating a positive and safe environment for residents, guests and your team 

• Dealing effectively with complex and demanding situations 

• Welcoming guests and providing excellent customer services

• Controlling who goes in and out of venues. Acting as the main point of contact for all queries

• Escort customers out of a bar/restaurant when they have antisocial behaviour or they need some medical help

• Awareness of licensing laws of each client’s establishment 

• Experience in dealing with emergency procedures

Retail Security / Security Guards

A Retail Security Officer primarily operates in preventing theft by observing shoppers and identifying any irregular shoplifting activity. Ensuring public safety is vital. Security guards are required to take care of people, valuables or buildings. A security guard can work for many companies, such as banks, retail shops, airports, and public institutions.

• Deter and apprehend shoplifters at various retail locations

• Handle Crisis and Emergency Situations with Confidence 

• Ensure that all Safety and Emergency Procedures followed

• Dealing with large volumes of people 

• Identifying suspicious behaviour

• Experience in CCTV operations and eye to detail

• Writing reports for police

• Welcoming customers

• Controlling who goes in and out of a building

• Patrolling the perimeter

Event Security Guards

Event security guards provide protection and aid for attendees at events like conferences and concerts. These security guards travel to different venues and must familiarise themselves with new surroundings at every new event. They patrol venue grounds and buildings with a perceiving eye.
 

• Monitor the people at the event to ensure rules followed, and everyone is acting safely

• Maintain order throughout the entirety of the event

• Escort attendees out of events when they have unacceptable behaviours or experiencing health problems

• Reporting all suspicious activity to their direct supervisors and fellow guards

• Responsible for suppressing the disturbance

• Communicating effectively at all levels so they can speak clearly with their co-workers, event staff, and attendees